At TheClixo, customer satisfaction is our top priority. If something isn’t right, we’re here to help.

Eligible Returns

  • Returns are accepted within 3 days of delivery.

  • Product must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

  • Items damaged due to misuse

  • Products without original packaging

  • Products showing signs of wear

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

Return Process

To initiate a return, email us at support@theclixo.com with your order ID and reason for return.